Yesterday I received a letter from the United States Department of Commerce:

“About one week from now, you will receive a 2010 Census form in the mail.”

Are you kidding?  I mean, thanks for the heads up, but why not just send the form?

Assuming every one of America’s 114 million households received this letter, and the Commerce Department has a special 50% discounted rate with their friends at the Post Office, they just wasted $25 million of OUR money!  What’s worse, the figure is probably closer to $30 million given the Postal Service’s recent inability to operate profitably.

Unbelievable.  And I’m not even counting the Census TV commercials, one of which aired during the Super Bowl.  Will any of these tactics really improve response rate?

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