For a little bit of background, I run ShoesRUs.net, a comparison shopping site for shoes.  We carry no inventory, process no orders, and ship nothing.  Instead, we refer customers to our retail partners in exchange for a portion of the proceeds.  These are actual customer service emails I’ve received over the past few years.  They might be entertaining, or maybe they’re just funny to me.

I just purchased a pair of Drew shoes from you and paid with PayPal.  PayPal did not return me to your site and I never gave you my name, address, etc.  I’m assuming that PayPal provided that to you.  Is that correct?

Nope.

Do you have an 800# I can order from?

Nope.

Do you wholsale at all, thanks.

Nope.

I have found the Caine shoes at Elderbeerman in Paducah, Ky but not avilable in my size (7 1/2). The sale price is $54.99. I would like to purchase them in that size.

Go for it.

I purchase a Florsheim Joaquin boot but unaible to get my reference number. Please fax the reference number to:  d*******05@yahoo.com. How long will it take to receive the shoe.

Check your email / fax machine.

WHY IS THERE A PRICE DIFFERENCE IN THE  DARK BROWN AND THE BROWN IN THE CLARKS HIGH SURF SHOE ? THANKS

Supply and demand?

I have purchased a pair of shoes and I would like to cancel the order The purchase was made late last nite

Oh, that morning-after feeling of regret.

I sing is a band in New Jersey.  I purchased a pair of STACY ADAMS shoes and would like to purchase them for all the guys in the band. My retailer (K & G) did not have all the sizes available that I needed. It is a black and white shoe 213611 111 vendor = 7198 Season = 207.  Top number on the box is 4004-0896. Down at the bottom it says 804077 IOG. Hopefully you can direct me to where I can buy these for the rest of the guys.

Sweet, I’m capturing the rock-star market.

I like Asics Gel Crossover 2 Baskeball Shoes White/Red color. How can I purchase this item,since no available here in Qatar.can you give me a full details of information, i want to pay it by cash.see my address below

Um, how exactly would one pay by cash for an online transaction?  And no, nobody’s going to ship to Qatar C.O.D.

I am looking for a pair of shoes/boots that do not have these pronation bumps in the midsole

And that was seriously the entire email.

I was just wondering if you could help me find a pair of Classic Cardy Ugg Boots for my wife for Christmas. I dont know if you are able to or if it is well out of your responsibility to do so but i am grasping at straws right now so i figured i would give it a try.I figured if any could help me it would be Shoesrus. Thanks for your time.

I appreciate the flattery but Uggs are sold-out by like October every year.

Hi. I just want to know if the Naturalizer Carlo (Women’s) – Oxford Brown Soft Buck Leather/Leather are non slip. Please let me know ASAP to make the payment. Thank you.

They look non-slip to me. I guess it depends on what you plan on walking on.

Your advertisement for Mephisto Elka in size 8 appears to be a dark brown rather than a tan.  Please tell me EXACTLY what color they are.

That’s the beauty of free shipping and free returns. Don’t like the color, send ‘em back.

I am looking for Jamie Pettit.  I believe she is the person whom buys the shoes. I received an order for Shoes R Us, but I need more information. If I have the right place please call me back. Thank you

Sorry, no one here by that name. No buyers at all truthfully.

CALL ME AT 13345550095 ABOUT DREW PARADEII DIABETIC SHOES… TOMMOROW.

Now’s not a good time?

Sir, can i buy a pair of tennis shoes one shoe with a 2″ lift and one regular. If you can please send me a catalog.

I don’t even know.

I have bought and worn the Covington Shoes for years now.  Why don’t they make these shoes in pastel colors?????  I wish they could.  I would be very happy if they could.  Please respond.

I wish they would too!

I am trying to replace a pair of shoes for my husband – the Allen-Edmonds.  He has a pair now, loves the shoes, but one of them met with an untimely interaction with a product that soaked the toe and actually removed the leather itself in a spot about as large as a 50 cent piece.

Those untimely interactions are the worst.

Are the Florsheim Dustin men’s shoes advertised for $39.99 (brown or black) through Shoemall.com at $39.99, per your web-site, the same as the Dustin men’s shoes priced at $89.96 for the Shoebuy.com site?

Ah the power of comparison shopping.

But it’s not all bad. Sometimes you get ones like these and it makes you happy:

I have these shoes in white and can’t say enough about how much I love them. I work in a warehouse and am on concrete all day. These shoes have saved my feet. I have worn them for the last six years or so and this past year when I needed to reorder a few more pair, I had a horrible time finding them. I’m am elated that I came across your site. Thank you!